Make queues at the reception desk a thing of the past
To create a new guest experience without having to go through the need to queue at the reception desk. Hence, shortened the waiting time and possibly eliminating the fear that they may not get a friendly service from the hotel assistant (staff). With our automated check in Kiosk, it will ensure that guest can check in in hassle-free and go to their room quickly. With intuitive interface, the whole process will probably only takes a few minutes from identification and data verification to issuance of room key card.
Waiting in a queue at the reception on arrival is far from the perfect beginning of the holiday. It is more than clear that everyone would like to skip this very boring part of the stay, if possible. Actually, a hotel kiosk would help guests do just that. The check-in would become hassle-free and really convenient. Using the intuitive interface, you can quickly complete the check-in and get your room key card issued. Eliminating the stop at the front desk not only brings a speedy check-in, but Reception Desk also simplifies hotel Kiosk whole process.
Another serious advantage of hotel Kiosks is the cost reduction they bring. Many routine tasks otherwise performed by the reception desk may be left to a self-service kiosk – check-in, completion of guest registration cards, room key card issue. A key moment here is that your kiosk is well-integrated with the hotel’s property management system. As a result, the hotel staff may focus their efforts on more important matters, self service Kiosks requiring personal attention and thus considerably improve guest experience.
No more misspelled guest names or wrongly allocated rooms. With the kiosk’s automated check-in system, you can avoid all these errors, as well as the duplicated profiles. Letting guests themselves type in their personal details and preferences as part of the check-in reduces human errors to minimum. The entered data is directly sent to system and information can easily be retrieved. For example, next time regular guest stays at your hotel, they can use the fast check-in option based on already stored guest profile data. You can even go a step further and make a nice surprise for the guest based on the data of their preferences. Everybody likes the personal touch.
Enhance guest experience and loyalty
Hardly is there any better foundation for building guest loyalty than the incredible guest experience. A kiosk connected to the whole property management system can take the guest engagement to the next level. Here is why a growing number of guests expect to find a kiosk at the hotel lobby and be able to control various aspects of their stay like check-in, extra services, payments, etc. from start to finish.